Kerala Gramin Bank (KGB) is the largest regional rural bank (RRB) in India, established on 8th July 2013, through the merger of North Malabar Gramin Bank and South Malabar Gramin Bank. Sponsored by Canara Bank, KGB is headquartered in Malappuram, Kerala, and operates across all 14 districts of the state. KGB Bank is dedicated to providing its customers with convenient and efficient banking services. To facilitate easy access to account information, KGB offers several methods for customers to check their account balances, including missed call banking, SMS alerts, and mobile banking through the KGB mPay application.
KGB Missed Call Banking
KGB offers a simple and quick missed call banking service for balance enquiries. Customers can give a missed call to 9015800400 from their registered mobile number. Shortly after, they will receive an SMS containing their account balance details. This service is available to all customers who have registered their mobile numbers with the bank and is currently free of charge.
KGB SMS Alerts
To keep customers informed about their account activities, KGB provides an SMS alert service. By registering their mobile numbers with the bank, customers receive instant notifications for various financial transactions, such as:
- Transaction Alerts: Notifications for all financial transactions, ensuring customers are promptly informed of any account activity.
- Loan Installment Reminders: Alerts reminding customers of upcoming loan installment due dates.
Customers can enroll for SMS alerts at the time of account opening or by submitting an application to their branch for existing accounts.
KGB mPay Mobile Banking Application
For customers who prefer digital solutions, KGB offers the ‘KGB mPay’ mobile banking application. This app provides a comprehensive suite of services, allowing customers to manage their accounts conveniently from their smartphones. Key features include:
- Balance Enquiry: View real-time account balances.
- Mini Statement: Access the last few transactions to monitor account activity.
- Fund Transfers: Transfer funds within KGB accounts or to other bank accounts using IMPS for instant transfers.
- Debit Card Management: Block or unblock debit cards and set transaction limits for ATM, POS, and e-commerce transactions.
- Transaction Tracking: View and track transactions done through the mPay application.
The KGB mPay app is available for both Android and iOS platforms. Customers can self-activate the app using their debit card details. To be eligible, customers must have an individual account with a ‘Self’ mode of operation and be registered for SMS alerts.
KGB Customer Care Toll Free Number
For any assistance or inquiries regarding balance check services or other banking facilities, customers can reach out to KGB through the following channels:
- Toll-Free Number: 1800-425-4000
- Phone: 0497-2717800
These contact options ensure that customers can easily access support and information as needed.
Overall, Kerala Gramin Bank’s suite of services, including missed call banking, SMS alerts, and the KGB mPay mobile application, are designed to provide customers with flexible and convenient options to manage their accounts. By leveraging these services, customers can stay informed about their account balances and perform transactions with ease, reflecting KGB’s commitment to accessible and customer-friendly banking solutions.
