Chaitanya Godavari Grameena Bank (CGGB) is a regional rural bank established on 1st March 2006, sponsored by Union Bank of India. Headquartered in Guntur, Andhra Pradesh, CGGB serves the districts of Guntur, East Godavari, and West Godavari, focusing on rural and semi-urban financial inclusion. The bank offers a wide range of services to facilitate seamless account management including Mobile Banking, WhatsApp Banking, and Call Center Services that helps customer to enquire bank balance and other banking facilities.
CGGB Toll Free Enquiry Services
CGGB has established a dedicated Call Center to assist customers with their banking needs. The Call Center operates 24 hours a day, 7 days a week, ensuring that assistance is available whenever required. Customers can reach the Call Center by dialing the toll-free number 1800 425 6708. Services offered through the Call Center include:
- Balance Inquiry: Customers can inquire about their account balance.
- Mini Statement: Users can request information on recent transactions.
- Cheque Services: Assistance with cheque-related inquiries, including status checks and stop payment requests.
- General Inquiries: Customers can seek information on various banking products and services offered by CGGB.
The Call Center is staffed with trained professionals who are equipped to handle a wide range of banking inquiries and provide prompt resolutions to customer concerns.
CGGB Mobile Banking
CGGB’s Mobile Banking application, known as CGGB MONEY 2.0, offers a comprehensive suite of features designed to provide customers with convenient access to their accounts and banking services. The app is available for download on the Google Play Store. Key features of the app include:
- Online Fixed Deposit/Recurring Deposit Opening: Customers can open fixed or recurring deposit accounts directly through the app, allowing for easy investment management.
- Cheque Status Inquiry/Stop Cheque: Users can check the status of their issued cheques and place stop payment requests if necessary.
- Loan Repayment: The app facilitates seamless loan repayments, ensuring that customers can manage their loan accounts efficiently.
- Fund Transfer: Customers can transfer funds between their own accounts or to third-party accounts within CGGB or other banks.
- E-Passbook: The electronic passbook feature provides a digital record of transactions, allowing customers to monitor their account activity in real-time.
- Positive Pay: This feature enhances the security of cheque transactions by allowing customers to pre-authorize cheques, thereby reducing the risk of fraudulent activities.
To get started with CGGB MONEY 2.0, customers need to download the app from the Google Play Store and follow the registration process. It’s essential to ensure that the mobile number used for registration is linked to the bank account.
CGGB WhatsApp Banking
For a more interactive and user-friendly banking experience, CGGB offers WhatsApp Banking services. To initiate this service, customers can save the CGGB WhatsApp Banking number 9090290912 to their contacts and send a “Hi” message from their registered mobile number. This service provides various banking functionalities, including:
- Balance Inquiry: Customers can check their account balance instantly.
- Mini Statement: Users can view the last few transactions on their account.
- Cheque Book Request: Customers can request a new cheque book through the chat interface.
- Branch Locator: The service can assist in locating the nearest CGGB branch or ATM.
WhatsApp Banking is available 24/7, providing customers with a convenient platform to perform essential banking operations without the need to visit a branch.
In conclusion, Chaitanya Godavari Grameena Bank’s digital banking services, including Mobile Banking, WhatsApp Banking, and Call Center Services, provide customers with efficient and secure methods to manage their finances. By utilizing these services, customers can conduct their banking activities conveniently and confidently, knowing that robust security measures are in place to protect their financial information.
