Uttarakhand Gramin Bank (UGB) is a regional rural bank established on 1st November 2012, after the merger of Uttaranchal Gramin Bank and Nainital-Almora Kshetriya Gramin Bank. Sponsored by State Bank of India (SBI), UGB is headquartered in Dehradun, Uttarakhand, and serves all 13 districts of the state. UGB Bank is committed to providing its customers with convenient and efficient banking services. To facilitate easy access to account information, UGB offers balance inquiry services through missed call and SMS alerts.
UGB Missed Call Service For Balance Enquiry
UGB provides a simple and cost-free missed call service for customers to check their account balances. By giving a missed call to 9212005002 from their registered mobile number, customers will receive an SMS containing their current account balance.
Eligibility and Process:
- Eligibility: All UGB customers with a registered mobile number are eligible for this service.
- Process: Dial 9212005002 from your registered mobile number. The call will disconnect automatically after a ring, and an SMS with your account balance will be sent to your phone.
Benefits:
- Cost-Free: This service is provided free of charge to all eligible customers.
- Convenience: Access your account balance anytime, anywhere, without the need to visit a branch or ATM.
SMS Alert Service
In addition to the missed call facility, UGB offers an SMS alert service to keep customers informed about their account activities. This service provides real-time notifications for various transactions, enhancing account monitoring and security.
Features:
- Transaction Alerts: Receive SMS notifications for transactions such as deposits, withdrawals, fund transfers, and more.
- Security: Stay informed about account activities to quickly identify and address unauthorized transactions.
How to Register:
- Visit Branch: To enroll in the SMS alert service, customers need to visit their nearest UGB branch and fill out the SMS alert registration form.
- Charges: A nominal fee may be applicable for this service. Customers are advised to inquire about any associated charges at the time of registration.
Additional Digital Banking Services
UGB encourages customers to utilize its array of digital banking services for a seamless banking experience:
- Mobile Banking: UGB offers a mobile banking application that provides a comprehensive suite of services, including balance inquiries, fund transfers, and more. Customers can download the app from the official website and register using their Customer ID.
- Internet Banking: The bank’s internet banking platform allows customers to manage their accounts online. To access this service, visit the official website and log in using your Customer ID and password.
UGB Customer Support Toll Free Number
For any assistance or inquiries, customers can reach out to UGB’s customer care:
- Toll-Free Number: 1800-532-7444, 1800-833-1004, 1800-123-6230
- Email Support: info@ugb.org.in
By leveraging these digital services, Uttarakhand Gramin Bank ensures that customers have convenient, secure, and efficient access to their banking needs, aligning with the bank’s commitment to enhancing customer experience through technology.
